Privacy Policy Statement

Cabinet Hardware Depot Privacy Policy Statement

(Last updated 06/03/2021)

Customer Registration

In order to become a Customer of this Web site, you must first complete the registration form and create a user name and password. During registration you are required to give contact information such as name and email address. We use this information to contact you about the services and products on our site in which you have expressed interest. We do not share your personal information with third parties in ways other than disclosed in this privacy statement.

Access to Personally Identifiable Information (Customers)

If you're personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on your user control panel by logging in. Or by emailing our Customer Support at Contact Us

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can send email us at Contact Us

Tracking Technologies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

Some of our business partners like "Google use cookies on our site. We have no access to or control over these cookies.

This privacy statement covers the use of cookies by Cabinet Hardware Depot "this site only" and does not cover the use of cookies by any advertisers.

Service Providers

We use other third parties Braintree, Paypal and Google Checkout to provide payment processing. When you purchase merchandise, they will collect your name and billing address as necessary for the third party to provide that service.

These third parties are prohibited from using your personally identifiable information for any other purpose.

Cabinet Hardware Depot is the sole owner of the information collected on Cabinet Hardware Depot collects personally identifiable information from our users at several different points on our Web site.

Legal Disclosure

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.


If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information such as name, email, credit card information and billing address. We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications from the Site

Special Offers and Updates

We will occasionally send members information on product upgrades, services, special deals, and promotions. You are automatically signed up for these emails by joining. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the Choice/Opt-out section.

Newsletters and Promotions

Customers are automatically subscribed to our newsletters; we use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide a way to unsubscribe. Please see the Choice/Opt-out section

Choice/Opt-out section

If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at Contact Us

Service-related Announcements

We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.


If you choose to use our referral service to tell a friend about our products or site, we will ask you for your friend's email and your email address. We will automatically send your friend a one-time email with a link to the listing inviting him or her to visit the site. Factory Direct Hardware does not store this information. It is used for the sole purpose of sending this one-time email.

Your friend may contact us at Contact Us to request that we remove this information from our database.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Cabinet Hardware Depot is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers the Web site Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have questions or concerns regarding this statement, you should first contact

Cabinet Hardware Depot
P.O. Box 1342
Ashland, Virginia 23005
(855) 978-5662
Email Us

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. We use as our third-party privacy certification service. If you have any issues or complaints with our privacy policies, you can contact Guardian services via will help you address any problems you have with our privacy practices so that we can improve our customer service.